Frequently Asked Questions

Navigate to our Track Account page and enter your Pigmy Passbook Account Number (e.g. PGM-7801-002). You will immediately see your up-to-date ledger balance, complete chronological transaction ledger, and have the option to download an official PDF statement. No password or complicated login is required.

Every single collection is recorded instantly on our agent mobile application. You immediately receive a digital receipt containing a unique receipt number, time stamp, and an authentic cryptographic HMAC security verification signature. You can also view the updated balance on the online tracking portal within seconds.

If you are away or have temporarily closed your premise, our agent logs a field visit. You can make up the pending installment on subsequent days or deposit advance installments whenever surplus cash is available. Sunday collections are governed by our institutional Sunday collection policy.

Yes! While cash collection at your counter is our traditional staple, all certified Mahadani Chits field representatives carry authorized dynamic UPI QR codes. You can scan and transfer funds directly using Google Pay, PhonePe, Paytm, or any BHIM UPI application.

Depositors with consistent daily collection track records and verified KYC profiles are eligible for small business working capital loans. Inform your assigned field agent or contact our branch office. Once sanctioned by our credit department, loan disbursement and repayment schedules are linked directly to your customer profile.